We are listening
Contact
A real person reads all of these. Pick whichever fits — it gets to the right place faster than a general enquiry does.
General questions
Anything about the directory, how it works, or getting listed.
hello@humans.lkWe answer within two working days.
Privacy and your data
Access, correction, deletion, or a complaint about how we handle your information. Most of this you can do yourself from your settings, immediately — but write to us if you would rather we did it.
privacy@humans.lkWe respond within five working days, and act within 30.
Reporting a profile
Impersonation, false claims, or anything that should not be published. There is also a Report button on every profile, which is faster because it tells us which one you mean.
report@humans.lkWe look at every report within one working day.
Someone is at risk
If a profile is being used to threaten or endanger somebody, say so in the subject line and we will prioritise it.
urgent@humans.lkSame day. If somebody is in immediate danger, contact the Sri Lanka Police on 119 first — we are a website, and they are not.
Before you write
Several things are faster to do yourself, and take effect at once rather than whenever we read the message:
- Hiding a phone number or contact detail — immediate, no approval needed.
- Downloading everything we hold about you — one file, straight away.
- Deleting your profile — out of the directory within seconds, reversible for 14 days.
What we hold and why is set out in the privacy policy.